Orders are processed and shipped out within 24-48 hours.

$8.15 flat-rate US shipping or FREE on orders over $150!

FREE local pickup is available at:

South Bend, IN Location: 1290 E. Ireland Road Suite W500

Nappanee, IN Location: 101 1/2 W. Market Street

If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at customerservice@thepromiseboutique.com or use the contact form here on our website!

Items must be exchanged out for another item or for boutique credit within 30 days of original purchase.

Your item/s to be exchanged must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)

Exchange are eligible for store credit only.

Items that are final sale and cannot be exhanged: accessories and other non-clothing items, intimates and sale/clearance items.

Shipping charges (original and return) are the customer’s responsibility. 

Review the requirements above and make sure your exchange qualifies! If so, email us at customerservice@thepromiseboutique.com (or use the contact form here on our website) to initiate your exchange.